Terms of Service - Stockroom Runner

1. Acceptance of Terms

By installing, accessing, or using Stockroom Runner (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you ("User", "Merchant", or "you") and Stockroom Runner ("we", "us", or "our").

2. Description of Service

Stockroom Runner is a Shopify application that provides inventory management and restocking functionality for Shopify merchants. The App helps you track orders, manage inventory levels, and organize restocking activities through an intuitive interface within your Shopify admin.

Key Features Include:

• Order tracking and inventory management
• Check status tracking for restocking activities
• Location-based inventory filtering
• Automated data retention and cleanup

3. User Responsibilities

As a user of Stockroom Runner, you agree to:

• Provide accurate and complete information when using the App
• Maintain the security of your Shopify account and store
• Use the App in compliance with all applicable laws and regulations
• Respect the intellectual property rights of others
• Report any bugs, security vulnerabilities, or issues promptly
• Keep your Shopify store and App updated to the latest versions

4. Fees and Payment

Subscription Fees

• Stockroom Runner operates on a subscription-based pricing model
• Fees are charged monthly or annually as displayed in the Shopify App Store
• All fees are processed through Shopify's billing system
• Prices may change with advance notice as described below

Payment Terms

• Payment is due in advance for each billing period
• Fees are non-refundable except as required by applicable law
• Failure to pay may result in suspension or termination of service
• All fees are exclusive of applicable taxes, which you are responsible for

Price Changes

We reserve the right to modify our pricing with at least 30 days advance notice. Price changes will be communicated through email or in-app notifications. Continued use of the App after price changes constitutes acceptance of the new pricing.

5. Intellectual Property Rights

Stockroom Runner and all related intellectual property rights are owned by us or our licensors. This includes but is not limited to:

• Software code, algorithms, and functionality
• User interface design and layout
• Trademarks, logos, and branding
• Documentation and user guides

You retain ownership of your data and content. We do not claim ownership of your store data, inventory information, or business data processed through the App.

6. Service Availability and Support

While we strive to provide reliable service, we cannot guarantee 100% uptime. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

Support

• Support is provided through the Shopify Partner Dashboard
• We aim to respond to support requests within 48 hours
• Support is provided in English
• We may provide additional support channels as they become available

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• We provide the App "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability to you shall not exceed the amount paid by you for the App in the 12 months preceding the claim
• We are not responsible for data loss, business interruption, or lost profits
• You acknowledge that you use the App at your own risk

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our Privacy Policy.

We comply with applicable data protection laws, including GDPR, and provide automated data retention and deletion as described in our Data Retention Policy.

9. Termination

By You

You may terminate your use of the App at any time by uninstalling it from your Shopify store. Upon termination, your data will be retained for 30 days and then permanently deleted as described in our Data Retention Policy.

By Us

We may terminate or suspend your access to the App immediately, without prior notice, for violation of these Terms or for any other reason at our sole discretion.

10. Governing Law and Disputes

These Terms are governed by the laws of Canada and the province where our business is located. Any disputes arising from these Terms or your use of the App will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

For international users, these Terms are governed by Canadian law, but we respect local consumer protection laws where applicable.

11. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

• Provide at least 30 days advance notice
• Notify you through email or in-app notifications
• Update the "Last Modified" date below

Your continued use of the App after changes become effective constitutes acceptance of the new Terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us through our contact form.

Effective Date

Last Modified: January 7, 2026
Effective Date: January 7, 2026